11 tips to turn your visitors into customers

Here’s the presentation I gave on WebScene 2009: 11 tips to turn visitors into customers.  

What do you have to do?

1. Get yourself a cup of coffee or hot chocolate
2. Watch the presentation
3. Change your website where needed

Tip: for a full screen view, click the second to last icon at the bottom right.

Problems?

• No Flash on your computer?
• SlideShare blocked by your firewall?

Don’t panic. We’ll talk about the tips in detail over the coming weeks.

Read more articles about conversion, focus, top tasks, Usability.