Category: Methodology


How to track down the least visited pages of your website and what to do with them (25-Aug-2010)

Producing content is fun. But are all those pages really helping users? Or are they getting in the way? A step-by-step guide to putting your website on a diet.

Experts don’t know everything, not even usability experts (19-Feb-2010)

Web builders or information architects who claim they don’t need to involve real users because ‘they know what’s best’ are pretty pretentious.

Webdesign process: is the customer king? (31-Jan-2010)

Not the company that owns the website should be central in the webdesign process but the company’s customers. Talk to them to find out what they want.

14 quotes and explanations (07-Jun-2009)

Sometimes a client says something that makes it clear to us usability professionals that they are simply not ready for a good website. 13 quotes and a little explanation.

13 quotes that show the customer isn’t ready for a good website (04-Jun-2009)

Sometimes a client says something that makes it clear to us usability professionals that they are simply not ready for a good website. 13 quotes that make our blood boil.