Category: Usability


No 404 error page at Google? (06-Feb-2011)

Strange. Google writes blog articles on how to make 404 error pages more useful. But they don’t seem to practice what they preach…

Registration kills conversion (25-Oct-2010)

A lot of online shops force you to create an account or register before you can buy anything. Not the best move if you want to actually make some money. Read why.

Analyse your site search to increase ROI (29-Jul-2010)

Finding out what people use your search feature for, helps you to know what your visitors really want. Once you know that, you can adjust your site accordingly and turn that knowledge into profit. Read our tips.

Analyse your own site search with Google Analytics (20-Jun-2010)

By telling Google Analytics how your search feature works, you can analyse your visitors’ queries. We tell you how.

Faceted search: 4 design tips (08-Jun-2010)

If you have a large range of closely related products or services, faceted search helps people to look for things based on criteria that are important for them. What are the do’s and don’ts in faceted search?

5 tips to show users where they are on your website (31-May-2010)

Not everyone enters your website via the homepage. 5 tips to show people which website they’re on and where they are on your site.

Useless overview pages at deSingel (24-May-2010)

Research shows that users spend 80% of their time above the page fold. But a lot of websites don’t really take that into account. deSingel is one of them.

Extremely advanced search (17-May-2010)

Advanced search. It sounds user-friendly, but most of the time it isn’t. This is one of those times.

Navigation versus search (03-May-2010)

Is navigation still important? Or do most people use your search feature? If you’ve never checked your logfiles, you’re probably in for a surprise…

The people at Lego are slightly paranoid… (09-Apr-2010)

People called Laetitia or Massimo can’t use their own names as user names on Lego.com. Why not? Because they’re perverts. At least that’s what Lego seems to think…