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	<title>The Web Usability Blog&#187; abconcerts</title>
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		<title>Ancienne Belgique: Usability Awards 2009 jury prize commercial or corporate website</title>
		<link>http://webusability-blog.com/ancienne-belgique-usability-awards-2009-jury-prize-commercial-or-corporate-website/</link>
		<comments>http://webusability-blog.com/ancienne-belgique-usability-awards-2009-jury-prize-commercial-or-corporate-website/#comments</comments>
		<pubDate>Sun, 22 Nov 2009 20:08:43 +0000</pubDate>
		<dc:creator>Els Aerts</dc:creator>
				<category><![CDATA[Usability]]></category>
		<category><![CDATA[abconcerts]]></category>
		<category><![CDATA[usability awards]]></category>

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		<description><![CDATA[The website of Ancienne Belgique, winner of the jury prize for 'Most user-friendly corporate or commercial website' at the Usability Awards 2009, stands out because of its clean design and well-integrated community features.]]></description>
			<content:encoded><![CDATA[<p>The website of Ancienne Belgique, <a href="http://www.abconcerts.be/">www.abconcerts.be</a>, was awarded the jury prize for &#8216;Most user-friendly commercial or corporate website&#8217; at the <a href="http://usability-awards.be/">Usability Awards 2009</a>.</p>
<h1>What&#8217;s so good about the Ancienne Belgique website?</h1>
<h2>1. Form follows function</h2>
<p>The site&#8217;s design is functional. It&#8217;s clean and doesn&#8217;t detract from the reason why people visit the website: the concerts Ancienne Belgique is putting on.</p>
<p>In the words of one jury member: “Refreshingly straight-forward”.</p>
<p><a href="http://farm3.static.flickr.com/2569/4125024839_aa9220ef9a_o.jpg" rel="lightbox[620]"><img class="alignnone" title="Ancienne Belgique: Homepage" src="http://farm3.static.flickr.com/2569/4125024839_9b5f94dbcc.jpg" alt="" width="500" height="363" /></a></p>
<p><span id="more-620"></span></p>
<h2>2. Clear primary navigation</h2>
<p>Home, Concerts, Projects, Artists, ABtv and AB Radio. That&#8217;s all. And that&#8217;s enough. That&#8217;s what most people visit the site for. (To be fair, &#8216;Projects&#8217; is a bit vague.)</p>
<h2>3. Good concert pages</h2>
<p>Clear and consistent concert pages with handy in-page tabs.</p>
<p>All the essential information is at the top of the first tab.</p>
<p><a href="http://farm3.static.flickr.com/2669/4125743648_501a1cd368_o.jpg" rel="lightbox[620]"><img title="Concert page on the Ancienne Belgique website" src="http://farm3.static.flickr.com/2669/4125743648_4ebf03b0bb.jpg" alt="" width="500" height="403" /></a></p>
<h2>4. Interesting community features</h2>
<p>The jury was very impressed by the useful community features like ticket exchange and carpooling.</p>
<p>“The web 2.0 features are present, but not in an obtrusive way.&#8221; &#8220;The community aspect doesn&#8217;t overshadow the site&#8217;s primary content: the concert information.&#8221;</p>
<p><a href="http://farm3.static.flickr.com/2590/4125743722_1d0efa2c41_o.jpg" rel="lightbox[620]"><img title="Ancienne Belgique: Ticket exchange" src="http://farm3.static.flickr.com/2590/4125743722_e0631885c3.jpg" alt="" width="500" height="383" /></a></p>
<h2>5. ABtv and AB Radio</h2>
<p>The integration of video and audio is of course a huge added bonus on the website of a concert hall.  The way these features are integrated deserves a mention as well: it&#8217;s simple, clean and clear.</p>
<p><a href="http://farm3.static.flickr.com/2494/4125743822_661b68bc2e_o.jpg" rel="lightbox[620]"><img title="ABtv: simple, clean and clear" src="http://farm3.static.flickr.com/2494/4125743822_d0ea62636a.jpg" alt="" width="500" height="307" /></a></p>
<h1>Is abconcerts.be perfect?</h1>
<p>Is anything?</p>
<p>There&#8217;s no such thing as the perfect website. Ancienne Belgique has a great website, but there&#8217;s still room for improvement.</p>
<ul>
<li><strong>Submenu of ‘Concerts’</strong><br />
Finding all the concerts in a certain genre of music isn&#8217;t exactly easy. The right column and ‘tag cloud’-like presentation leave a lot to be desired. (Some jury members didn&#8217;t even notice the tag cloud.)<br />
The genres should be a lot easier to find.</li>
<li><strong>Terminology</strong><br />
Things like &#8216;Download calendar file&#8217; don&#8217;t sound very attractive. &#8216;Add to calendar&#8217; would be a lot more inviting.</li>
<li><strong>Ticket sales</strong><br />
A big break with the informative part of the website. Far from ideal&#8230;</li>
<li><strong>Registration here, registration there</strong><br />
Is it really wise to make registration compulsory for just about everything?</li>
<li><strong>Copywriting</strong><br />
The copywriting in the concert pages is often quite massive and brochure-like. Not really adapted to the web. <a href="http://www.abconcerts.be/nl/concerten/p/detail/zita-swoon-09-12-2009">Copywriting example</a></li>
</ul>
<h3>Would you like to know how we can help you improve your website?</h3>
<ul>
<li>Register for our <a href="http://www.agconsult.be/nl/seminars/web-usability-promo.asp">web usability and writing for the web training in Dutch</a></li>
<li><a href="http://www.agconsult.be/en/usability/expert.asp">Get a usability expert to have a look at your website</a></li>
<li><a href="http://www.agconsult.be/en/usability/users.asp">Have a user test on your website</a></li>
</ul>
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