Route planner Mappy has an error message that says ‘Sorry, this route is not available at the moment’. I’m not sure that’s what they really mean though.
Web builders or information architects who claim they don’t need to involve real users because ‘they know what’s best’ are pretty pretentious.
Good and bad examples of product overview pages. The do’s and don’ts of product comparison online.
Pictures of people add value if you use them to direct your users’ eye gaze pattern. The eye gaze direction of the person in a picture dictates that of the person who’s looking at the picture. Have a look at our examples.
Overview of the 10 most popular articles on usability and information architecture on The Web Usability Blog in 2009.
Comparing products is one of the top tasks on the web. Make it easy for users to compare your products or services. 4 best practices.
What would Google look like if marketing managers and CEOs got involved? Probably a lot different than today’s simple focus on search… Warning: the video may shock sensitive viewers.
Google’s new homepage focuses 100% on search. Tools and advertising programs are not prominently displayed. A classic example of knowing what your visitors’ top tasks are and acting on it.
The wrong images can give people the wrong idea about your company…
Usability improvements increased UiTinVlaanderen’s visitor numbers with 300%. The website also finished 2nd in 2 categories at the Usability Awards 2009.